• No products to compare
Clear all Compare
  • No products in the cart.

Shipping & Returns

  /  Shipping & Returns
McAfee SecureFree shipping within USA15 Day returns

SHIPPING

My Phone Parts mission us to get premium quality parts that exceed quality expectations to you the customer quickly and efficiently. We offer FREE SHIPPING on all orders big or small. If orders are placed before 11am we offer same day pack and dispatch provided we have the phone or computer parts in stock. Anything ordered after 11am we’ll try to dispatch the same day, if we can’t get your package ready it will be sent the next business day. The My Phone Parts dispatch warehouse and Office is closed public holidays and weekends.

Order delivery may be delayed subject to order verification issues, part / product availability or address related issues. Our priority is getting your iPhone parts dispatched ASAP. For a speedy delivery to you in Australia we recommend requesting Express delivery at the checkout.

Here’re More info on the shipping details choose  100% FREE Shipping or Premium Express Flat Rate Shipping of $9.90

Brisbane Standard FREE: 3 — 6 business days. EXPRESS: 1-3 business days.
Sydney Standard FREE: 3 — 6 business days. EXPRESS: 1-3 business days.
Perth Standard FREE: 3 — 6 business days. EXPRESS: 1-3 business days.
Canberra Standard FREE: 3 — 6 business days. EXPRESS: 1-3 business days.
Melbourne Standard FREE: 3 — 6 business days. EXPRESS: 1-3 business days.
Darwin Standard FREE: 3 — 6 business days. EXPRESS: 1-3 business days.
Adelaide – Standard FREE: 3 — 6 business days. EXPRESS: 1-3 business days.

FREE RETURNS / RETURN POLICY

My Phone Parts accepts returns or exchanges within the first 15 days of the online purchase date. If you’re not completely satisfied with your order in that time frame, you can email us at hello@myphoneparts.com.au to receive your FREE return label.

Your My Phone Parts return must be in original packaging and with all its complementary accessories. Your product must also be returned in the same condition it was received as we do reserve the right to deny a return or proportionately reduce the refund rate. We do not refund products that have been pre-installed of any kind of  outstanding physical or water damage.

USED PRODUCTS
At My Phone Parts we cannot accept returned Phone Parts, Computer Parts & Other Parts that are in used condition or have been installed.


LIMITED WARRANTY POLICY 

We offer a 6-months limited warranty from the time of purchase. The warranty is excludes physical damage including water damage. If product meets these requirements, please email us at hello@myphoneparts.com.au with an explanation of the issue, photos of your product, and your order information.

Used products are not covered by the warranty.

CONTACT: 
My Phone Parts

Address: Level 11, 66 Clarence Street, Sydney NSW 2000

Phone: 1300 962 545

Email: hello@myphoneparts.com.au